Start Dropshipping
English
English
（Countries/regions we ship to: US/UK/EU）
[Important Notice]
To register as a user of the SaleYee Dropshipping Platform (URL: https://global.saleyee.com), you should finish the registry and sign the " User Service Agreement of SaleYee Dropshipping Platform" (hereinafter referred to as "Agreement" by clicking "Agree" as required. Before you accept the Agreement, please carefully read and fully understand all contents in the Agreement —especially those in bold type. If you have any questions about the terms in the Agreement, please reach customer services on SaleYee Dropshipping Platform for the explanation of the terms. If you don't agree with any content in the Agreement or cannot correctly understand the explanation provided by SaleYee Dropshipping Platform, please stop the registry and don't proceed further. After stopping the registry, you can only browse partial product information but not use other services.
User Service Agreement of SaleYee Dropshipping Platform
Issue: September 2025
Latest amendment: September 11, 2025
Valid from: September 18, 2025
The Agreement is specially made to standardize the operation and management of SaleYee Dropshipping Platform, clarifying the rights and obligations of Suppliers, Users, and SaleYee Dropshipping Platform, and protect legitimate rights and interests of all parties for the joint commitment.
2.1 Unless otherwise expressly stated, the glossary in this Agreement has the following meanings:
2.1.1 SaleYee dropshipping platform: abbrev. SaleYee, whose url is https://global.saleyee.com, is an e-trade platform on Tengming Limited, a company registered at FLAT 1503 15/F CARNIVAL COMMERCIAL BUILDING 18 JAVA ROAD NORTH POINT HK, providing registered users with product information, intermediary service, and management for online transactions. Users can register successfully as a member as required by SaleYee and after getting the right to dropship, they can publish a large amount of product information from SaleYee to third-party platforms, (including but not limited to eBay, Amazon, Wish, etc.) or other distribution channels. After users receive orders from end-consumers from third-party platforms or other distribution channels, they can place orders on SaleYee and request to dropship products to end-consumers or other buyers.
2.1.2 Users: Legal entities who purchase products on SaleYee, hereinafter referred to as "you";
2.1.3 Suppliers: Legal entities who provide products for you on SaleYee, i.e., the party which trade with you in relation to purchasing and sales, including manufacturers, brand owners, authorized suppliers, dealers, or agents;
2.1.4 Dropshipping products: products posted on SaleYee that you can place orders to purchase them, hereinafter referred to as "products";
2.1.5 Purchase order: The trade order that is automatically generated after you purchase products from suppliers and finish the payment;
2.1.6 Sales order: The trade order that is generated after you sell products purchased from SaleYee to end-consumers or other buyers through third-party platforms or other distribution channels;
2.1.7 Day: a period of 24 hours in the calendar;
2.1.8 Working day: The day on which people work according to local laws and rules in the place of performance of this Agreement, which excludes legal holidays;
2.1.9 Related party: Anybody who is directly or indirectly controlled by a party, under the same control with the party, or control the party. The word "control" here refers to anybody who (a) has already issued shares, has other stock rights, or over 50% registered assets; (b) has rights to direct or rule the person's management or policies, no matter through holding over 50% right to vote or designate the board of directors or most members in similar administrative organizations; or (c) actually rule the person through investment relationships, Agreements, or other arrangements. The "person" mentioned above may be any entity, enterprise, company, joint venture, cooperative enterprise, joint-stock company, partnership, individual, receiver, and liquidator.
This Agreement is signed by Tengming Limited and you, who apply to be a registered user on SaleYee through clicking "Agree." The services in this Agreement are provided by Tengming Limited. Unless otherwise expressly stated, the legal entity of SaleYee is Tengming Limited.
4.1 You accept this Agreement by clicking "Agree" on the web page or in other ways, including actually commencing the cooperation with SaleYee described in this Agreement without clicking "Agree," which means both You and SaleYee reach the Agreement and accept all terms of this Agreement. This Agreement is valid from the moment you accept it.
4.2 This Agreement includes the main body, all relevant rules, business specifications and other documents (hereinafter referred to as "platform rules") that have been published or may be published by SaleYee in the future and notified in the form of website announcement, including but not limited to the membership levels, system of rights and interests, after-sales service rules, etc. These documents are an integral part of this Agreement and have the same legal effect as this Agreement.
4.3 SaleYee has the right to formulate and modify this Agreement, platform rules, and other contents from time to time according to business needs, and notifies you in the form of website announcement (Except to the extent otherwise agreed herein). The amendment shall take effect 7 days after the announcement. If you do not agree with relevant amendments, please stop using the services immediately and send a written notice to the SaleYee within 1 day. Otherwise, the amendment will be deemed to have been accepted. In case of any dispute with SaleYee, the latest Agreement shall prevail. Unless otherwise expressly stated, any new content that expands the scope or enhances the functionality of the services is subject to this Agreement.
5 Membership and Authentication
5.1 To become a member on SaleYee, you need to register through your mobile phone number or email address according to the registration page of the website. After successful registration, you can get a login account of SaleYee. You are aware that the login account of SaleYee only allows you to browse a limited amount of web page information, but not enable you to enjoy the main functions and services provided by SaleYee. If you need to further use the functions and services of SaleYee, you should complete your profile and membership information according to the prompts and submit them to SaleYee for authentication.
5.2 You shall follow the principle of honesty and credibility, provide the registration information and materials to SaleYee, and guarantee that the registration information and materials provided are true, accurate, complete, legal and effective. If you cannot provide the registration information and materials required by SaleYee, SaleYee has the right to reject your registration request and application. If your registration information and documents change, you should immediately notify SaleYee and timely update the registration information and documents. If the registration information or documents provided by you is illegal, untrue, inaccurate or incomplete, you shall bear the corresponding responsibilities and consequences arising therefrom, and SaleYee reserves the right to terminate your use of its services.
5.3 After you get the login account and password of SaleYee, you can change your password according to SaleYee's rules. You should use your account and password carefully and reasonably. If you find any illegal use of your account or security vulnerability, please immediately notify SaleYee.
5.4 Because your account is associated with your personal information and business information, your account is only for your own use. You should properly keep the account and password. Without the consent of SaleYee, your direct or indirect authorization for a third party to use your account or obtain the information under your account are your individual behaviors. When your account is used without authorization, you should immediately notify SaleYee. Otherwise, the unauthorized use is deemed to be your behavior and you will bear all the losses and consequences caused thereby. You are not allowed to lend or transfer your account to others, otherwise, the loan or transfer is invalid, and you shall bear all the responsibilities arising therefrom.
5.5 SaleYee will evaluate and review your application for distribution qualification based on the basic information and membership information you submitted. If your application is approved by SaleYee, you can obtain the distribution qualification from the date of approval, having the right to browse product information provided by suppliers including prices, descriptions, pictures, inventory, warehouses, you can also download data packets within the scope of authorization of the supplier or SaleYee and publish them on third-party platforms. At the same time, you can purchase and confirm the goods to be purchased online through SaleYee, submit purchase orders online and pay for products. After the supplier receives the purchase order, both parties formally confirm the purchase order and establish the relationship between purchase and sales. After the purchase order is confirmed, the supplier will entrust the GoiTen or other logistics service providers to arrange the delivery of the products to the consumers or buyers designated by you. Each purchase order is subject to this Agreement.
5.6 You fully understand and agree that SaleYee has the right to change or modify the basic information, member profiles provided by you, and membership requirements in accordance with the needs of business development and requirements of laws and regulations. For users who have signed up before the changes of basic information, member profile and membership requirements take effect, SaleYee will give them a reasonable period. Users should promise to meet the current and latest membership requirements by the end of the corresponding reasonable period. Otherwise, this Agreement will automatically terminate by the end of the corresponding reasonable period.
6 Users' Rights and Obligations
6.1 After you successfully register as a member of SaleYee and obtain the distribution qualification, you will have the right to use information service and trade intermediary management services provided by SaleYee, including but not limited to product information browsing, data packet download, product management, and stock reservation management, purchase order submission, online payment, after-sales service, etc.
6.2 You fully understand and acknowledge that SaleYee will not charge the distributor service fees for the time being when you use the SaleYee's relevant services, but SaleYee reserves the right to charge the aforesaid fees, and the specific fee scale will be published in the form of platform rules or announcements.
6.3 When using SaleYee's services to purchase products online, you promise to abide by the principle of honesty and credibility, abide by the Agreement and the platform rules, respect SaleYee's business model and the legitimate interests, not be engaged in unfair competition or take unfair means to disturb SaleYee's normal business activities and normal order, or not harm SaleYee's the interests, not to engage in anything disassociated with online trading, to avoid or not to maliciously use the trading rules of SaleYee or any other third-party trading platform (including but not limited to the third-party payment platforms, such as PayPal, Payoneer, etc.) to detriment of SaleYee's business order and interests, not to use the negligence, or loopholes in rules of SaleYee or any other third-party trading platform to maliciously benefit yourself or harm SaleYee's interests, not to obtain false discounts in product sales, marketing, or false rights and interests of value-added services in improper ways. Once you are found or reasonably suspected by SaleYee to have such or might have the conducts mentioned above, SaleYee has the right to eliminate the discounts, rights, and benefits that you have, and ask you to return all benefits or rights that you have obtained (if any), meanwhile, SaleYee has the right to you to pay 200,000 RMB for liquidated damages each time, if the liquidated damages are insufficient to compensate for SaleYee's losses, you should also make an additional compensation. SaleYee has the right to automatically deduct the liquidated damages or compensation from the balance that you have topped up without taking any responsibility, if the amount is not enough, the rest should be paid within five working days after you receive written notification from SaleYee. If the payment is overdue, you will also owe a daily interest of 0.05% on the delayed payment.
6.4 You should abide by the relevant Agreements with SaleYee and suppliers when publishing or releasing the information of products and selling the products on the third-party platforms or other distribution channels.
6.5 As the product information published or released on the third-party platforms or other distribution channels are the Agreements between you and consumers or other buyers, you should strictly fulfill the commitment to customers or other buyers, you can't use the Agreement with suppliers to fight against the commitment to customers or other buyers. If you publish product information beyond the scope of information provided by the supplier, or the unclear Agreement between you and the supplier, or information fail to cover your sales commitment to consumers, the relevant responsibilities and risks by you. Any agreement between you and the supplier shall not conflict with this Agreement and SaleYee's rules.
6.6 When selling products on third-party platforms or other distribution channels, you should sync the supplier's actual inventory in time. Regardless of any causes, you should bear the responsibilities and risks of disputes arising from the unavailability of products after consumers or other buyers submit a sales order or pay for the product.
6.7 When selling products on third-party platforms or other distribution channels, you're obligated to understand the relevant local laws and regulations on the sale of goods, including but not limited to intellectual property rights, product liability, product quality and the security obligation, protection of the rights and interests of consumers, etc., and should be strictly abide by them, to ensure that your sales in the country or region is legal. After purchasing products from SaleYee, if you find or are found that your sales in the place where the products are sold or where the consumers or buyers are located is illegal, the relevant consequences shall be borne by you. You ought not to ask SaleYee or the supplier to assume the responsibility.
6.8 You fully understand, agree and irrevocably undertake that all sales orders of products should be supplied by suppliers on SaleYee and the sources of products are suppliers on SaleYee to ensure the product quality. You promise to comply with SaleYee's transaction process and the related rules, and you will not take any means or measures, including expressly instruct or imply suppliers to transact without SaleYee or transfer purchase orders whose product sources are obtained by SaleYee in other ways to disrupt the SaleYee's normal business activities or damage SaleYee's interests.
6.9 You fully understand and acknowledge that supplier irrevocably authorizes and entrust SaleYee to provide it with the collection service of the amount of purchase orders and hereby you irrevocably agree that SaleYee has the right to collect the amount of purchase orders from you on behalf of the supplier. When you make transactions on SaleYee, you shall pay for the products to the collection account designated by the SaleYee through online payment or offline remittance. The collection account designated by SaleYee shall be subject to the confirmation letter issued by the SaleYee with a valid seal. After you pay for the product in full to the collection account designated by SaleYee, it shall be deemed that your payment obligation as for the purchase order has been fulfilled and the supplier shall have no right to require you to pay for the purchase order again. If you apply for a corresponding proforma invoice after placing and paying for the purchase order, you should submit the application to SaleYee, which shall urge the supplier to issue the proforma invoice. You understand and acknowledge that the proforma invoice for the purchase order issued by the supplier is in the name of the supplier and/or its affiliates and that you will not require SaleYee to issue the aforesaid invoice.
6.10 To facilitate you to figure out the settlement amount of the purchase orders, you can top up the account created on SaleYee in advance through online payment or offline remittance. In case you top up the account in advance, you shall remit the amount to the collection account designated by SaleYee and irrevocably authorize SaleYee to pay for the products of purchase orders submitted by you to the supplier within the range of the amount. When SaleYee receives the bank payment slip provided by you and the SaleYee confirms that the amount for the top-up has been received, SaleYee shall top up your account with all the collected amount to within one working day. You are aware that there may be a certain delay in the change and adjustment of the amount of the account. You should immediately check the details of the change of the amount in your account upon receipt of the notice of the change from SaleYee. If there is any objection to the change of the amount and top-up information, you should contact SaleYee within one working day upon receipt of the notice of the change and negotiate for a settlement. Without your written consent, SaleYee shall not change the top-up information in your SaleYee account. If your balance isn't used up, you have the right to submit an application for the refund of the remaining amount to SaleYee, SaleYee will review the application after receiving the application within 3 working days. After approval, SaleYee will return the corresponding amount to the payment method of your original payment without charging the interest within 7 working days.
6.11 You guarantee that the money and the amount for the top-up that you use to pay for the products of purchase orders are your own money and come from legitimate sources and that you don't obtain third-party credit cards, bank cards, or payment account by buying, borrowing, renting, stealing, snatching, or in any other illegal means, and there are no any unauthorized payments. If you obtain a third-party bank account, pay without authorization or the capital source of the payment amount is not legitimate, no matter when and under what circumstances, once SaleYee finds the conduct or SaleYee has a reasonable reason to suspect that you are or may be involved in the aforesaid conducts, SaleYee has the right to stop providing services to you, close your registered account, and in severe circumstances, eliminate your membership, take measures like sentencing you to a fine of not less than 200,000 RMB due to the breach of Agreement. If a third-party payment agency or a bank determines to return or confiscate the amount of product prices collected by SaleYee to the complainant, no matter when, no matter you contradict or appeal to the third-party payment agency or the bank, SaleYee has the right to ask you for a full refund all at once, you should arrange for the corresponding amount of the refund after receiving a notice from SaleYee platform. If the payment is overdue, you should also pay for a standard daily interest of 0.05% on the delayed payment.
6.12 You are obliged to confirm the validity of the delivery address of the purchase order. If you require the dropshipping service, the supplier will deliver products according to the delivery addresses of the consumers or other buyers entered by you on SaleYee. If SaleYee calculates the estimated time of fulfillment of delivery or arrival based on the logistic mode selected by you and the delivery address, the estimated time is only for reference, therefore, SaleYee doesn't guarantee or take responsibility for the accuracy of the information - the actual delivery or arrival time is subject to the factors of inventory status, normal operation time in the warehouse, delivery distance, delivery location, SaleYee can urge the suppliers or specific logistic providers in reasonable ways for the timely and proper delivery of products. You should ensure that consumers or other buyers check and accept the products on the spot according to the purchase order details and sign for receipt upon acceptance. You acknowledge the receipt information, receipt or proof of delivery of the purchase order in the express query page of the relevant logistics company as a receipt and proof that you've received the products.
6.13 You acknowledge that the supplier has applied to the SaleYee for after-sales agent service, and has irrevocably entrusted SaleYee with the after-sales service of products and authorized SaleYee to provide it. After you purchase suppliers' products through SaleYee, should after-sales problems occur, you have the right to consult SaleYee and to seek the aid of SaleYee, SaleYee will provide the after-sale service on behalf of the supplier according to the terms and other rules (if any) of the after-sales service published on SaleYee's website. You agree to the terms of the after-sales service posted on SaleYee and approve all contents, and SaleYee reserves the right of interpretation to the terms of the after-sale service. You fully understand and acknowledge that the after-sales service provided by SaleYee does not mean that SaleYee is the actual supplier of the products.
6.14 Suppliers have promised SaleYee to provide you with genuine products without major defects in quality, potential safety hazards, infringement of third-party intellectual property rights. SaleYee will do the best to control suppliers' products, continuously improve and reinforce the quality control system, ensure the legitimacy and safety of the products. If the problems above lead to the filing of complaints, claims for compensation, or administrative punishments against you by consumers, purchasers, third-party beneficiaries, or administrative departments, and SaleYee verifies the complaints, claims for compensation, or administrative punishments, you should bear the responsibilities to consumers, buyers, third-party beneficiaries, or administrative departments. You may claim for compensation from the supplier after assuming responsibility. If your application for recovery is approved, that is, your responsibilities to consumers, buyers, third-party beneficiaries and administrative departments and the compensation you made really resulted from the supplier, then the supplier shall assume all the responsibilities assumed by you and the compensate you back, and SaleYee shall assist you in initiating the procedures of claiming for compensation or recovery against the particular supplier.
6.15 You fully understand and agree that after you submit the purchase order on SaleYee, you agree with SaleYee on disclosing the purchase order information, recipient's address, contact information, sales order information, and other data to the supplier. You are aware of the issues and risks that may arise from data disclosure and are willing to take such risks and consequences. Unless authorized by you or otherwise required by law, SaleYee will not disclose the private information of you, consumers, or other buyers to third parties other than affiliates and suppliers.
7.1 The Dropshipping Platform shall maintain the normal operation of the website based on existing technology and strive to improve technology to ensure the smooth progress of distributors' transaction activities on the platform.
7.2 The Dropshipping Platform does not directly or indirectly provide product information or products as a supplier, nor does it purchase products from suppliers as a distributor. The product information on the Dropshipping Platform is published and sold by suppliers.
7.3 Saleyee does not endorse any supplier. Saleyee does not supervise, guide, or control the behavior of suppliers selling products in any way, nor does it guarantee that the quality of products sold by suppliers meets distributors' expectations.
7.4 The Dropshipping Platform has the right to supervise the products and sales activities published by suppliers on the platform. If the Dropshipping Platform discovers or has reasonable grounds to suspect that a supplier violates its service agreement with the Dropshipping Platform, Platform Rules, or engages in related illegal or non-compliant activities, the Dropshipping Platform may take corresponding punitive measures against the supplier depending on the severity, including but not limited to restricting or revoking the supplier's sales qualifications, closing its registered account, or even delisting the supplier. If the punitive measures taken by the Dropshipping Platform against a supplier affect the performance of purchase orders submitted by distributors, the Dropshipping Platform shall promptly inform the distributor and assist the distributor in taking corresponding measures to reduce losses. The distributor (commits) not to hold the Dropshipping Platform accountable in any way.
7.5 Saleyee assumes no responsibility or obligation for disputes arising from purchasing activities on the platform between suppliers and distributors. In no event shall Saleyee be liable for any infringement or transaction disputes, including but not limited to disputes concerning quality, safety, breach of warranty, legality, or availability of products or services, and transactions paid for by the distributor, as well as any intellectual property infringement by the supplier. Either party to a dispute may seek dispute resolution assistance from Saleyee, including but not limited to (organizing negotiations between the disputing parties, obtaining contact information and office addresses of the disputing parties, freezing funds in the supplier's account, etc.). If any dispute remains unresolved, Saleyee has the right to withhold funds in the supplier's account until the dispute is resolved. If either the supplier or the distributor is dissatisfied with the mediation decision, they have the right to pursue other dispute resolution channels.
7.6 When a supplier manages its product information, including but not limited to modifying product titles, prices, category attributes, inventory quantities, and descriptions, leading to changes in product information, or when a supplier clears inventory, delists, or deletes products causing synchronous delisting for the distributor, the Dropshipping Platform will synchronize the latest product information as soon as possible and make every effort to ensure the accuracy of product information. Due to the extremely large volume of product information and well-known objective factors such as internet technology, the information displayed on the Dropshipping Platform web pages may have certain delays or errors. You fully acknowledge, understand, and (commit) not to hold the Dropshipping Platform accountable in any way for such circumstances.
7.7 Due to the particularity of online transaction platforms, the Dropshipping Platform has no obligation to conduct prior review of all distributor information, all transaction behaviors, distributor purchase orders, sales orders, and other related matters. The signing of this Agreement and the approval of the distributor's onboarding do not mean that the Dropshipping Platform assumes any express or implied warranty or guarantee responsibility for the authenticity, accuracy, or legality of the distributor's onboarding identity, qualifications, performance capability, purchasing, sales behaviors, or information uploaded/published by the distributor. However, if a third party notifies the Dropshipping Platform that a specific distributor or specific transaction may have significant issues, and the Dropshipping Platform, judging by the standard of an ordinary non-professional trader's knowledge level, can clearly determine that such content or behavior is illegal or improper, the Dropshipping Platform has the right to choose to suspend or terminate services to that distributor or delist the distributor depending on the situation.
7.8 The Dropshipping Platform has the right to review the distributor's basic information, product selection and download information, and purchase transaction information, and has the right to supervise and manage the distributor's transaction behavior. If any problems or suspicions are found, the Dropshipping Platform has the right to issue inquiries or requests for correction to the distributor, or directly make decisions to suspend or terminate this Agreement without bearing any liability to the distributor.
7.9 The Dropshipping Platform allows distributors and suppliers to communicate through communication channels provided by the platform. But both parties (or affiliates) guarantee and agree not to bypass the Dropshipping Platform to conduct transactions directly. If bypassing platform transactions is discovered, Saleyee has the right to charge the distributor a certain penalty amount to protect Saleyee's legitimate rights and interests, while reserving the right to terminate or suspend the distributor's account.
8.1 This Agreement shall be terminated under any of the following circumstances:
（1） You have closed your SaleYee account;
（2） Before the change of this Agreement takes effect, you stop using the services provided by SaleYee and express that you do not agree to accept the Agreement after the change;
（3） If you no longer meet the requirements of the membership, violate the terms of this Agreement and SaleYee's rules, SaleYee shall have the right to expel you from SaleYee, and this Agreement shall be terminated by then;
（4） Other reasons cause the termination of this Agreement or make the termination occur.
8.2 If any of the following situations happens to you, SaleYee shall have the right to unilaterally stop providing services at any time without further noticing you, to restrict your rights of use, or to dismiss your membership according to actual circumstances:
（1） The registration information submitted by you is false or you do not have the membership qualification stipulated by SaleYee;
（2） You violate the terms in this Agreement or SaleYee's rules;
（3） You plan to damage or damage SaleYee's interests, such as malicious complaints, fraud, or monetization, damages to program, spam, data source embezzlement, etc.;
（4） You violate applicable laws, regulations, rules, etc.;
（5） In other cases that SaleYee considers it necessary to terminate the services.
8.3 SaleYee has the right to terminate this Agreement according to the condition of your business after unilaterally notifying you 15 days in advance, and shall not be liable to you.
8.4 After the termination of this Agreement, you won't have right to continue to use the services provided by SaleYee, nor to continue to purchase products from the suppliers for distribution, but in accordance with this Agreement, you shall continue to perform the obligations for transactions that have occurred prior to the termination of this Agreement.
9.1 You understand and agree that, if your violation of the provisions of relevant laws, this Agreement and SaleYee's related rules causes SaleYee to suffer any loss, or receive claims for compensation from suppliers, customers, or any other third-parties, or get published by any administrative departments, SaleYee shall claim for full compensation from you, including but not limited to the reasonable attorney fee, legal cost, cost of safeguard, notarial cost, etc.
9.2 Unless otherwise agreed apart from this Agreement, the breaching party shall be responsible for the settlement of any litigation, dispute, claim and penalty incurred by the non-breaching party due to its breach of the provisions, promises, guarantees or obligations in this Agreement. If any costs, additional liabilities or economic losses are incurred by the non-breaching party, the breaching party shall be liable for compensation. If one party breaches the contract, the non-breaching party may notify the breaching party in writing to stop the breach within a specified time limit and ask it to eliminate the impact. The non-breaching party shall have the right to terminate this Agreement immediately if the breaching party fails to cease the breach or eliminate the impact after the expiration of the specified time limit.
Unless otherwise agreed or otherwise stated by SaleYee, all intellectual property rights (including but not limited to the copyright, trademarks, patents, trade secrets, etc.) and related rights of all contents, technologies, software, processes, data and other information on SaleYee (including but not limited to the text, image, picture, photo, audio, video, graphics, color, layout, electronic document) belong to SaleYee. Without the written consent or permission of SaleYee, you should not use (including but not limited to copying, spreading, displaying, mirroring, uploading, downloading, modifying, renting) any content on SaleYee or infringe SaleYee's intellectual property rights. Otherwise, you should bear all legal responsibilities.
11.1 SaleYee is responsible for providing "existing" and "accessible" services to you. SaleYee will try the best to provide the corresponding security measures to ensure safety and normal operation of the service based on the existing technology but is unable to take the responsibilities for your loss and damage due to information network equipment maintenance, connection failure, computer breakdown, communication failure, other system failures, hacking, computer virus, power failures, strikes, riots, fire, flood, storm, explosion, war, government action, commands of judicial administrative institutions, or third-party causes. SaleYee hereby doesn't expressly or implicitly guarantee the services provided on SaleYee, including but not limited to the applicability, the absence of errors or omissions, the continuity, accuracy, reliability, suitability of the services for a particular purpose, and so on.
11.2 SaleYee controls and provides services through facilities in the People's Republic of China, does not guarantee the control or the provided services in other countries or regions are proper and feasible, you, in any other jurisdiction, should ensure that they comply with local laws and regulations for which SaleYee does not undertake any responsibility.
11.3 In any case, the third party shall be responsible for the provision of its relevant services, in connection with your use of SaleYee's services, and SaleYee shall not be responsible for such liability. The circumstances under which SaleYee is not liable include but are not limited to:
（1） If any loss or liability caused by your abuse of the products on SaleYee, including listing hijack, reselling or other unconventional operation of the products on the third-party platforms for any commercial purpose, resulting in the downgrading or banning of your third-party platform store account; meanwhile, once you are found to have any illegal behaviors like listing hijack, SaleYee shall have the right to restrict your buying related products from SaleYee and take measures as such;
（2） Any loss or liability is caused by your failure to operate in accordance with this Agreement or SaleYee's rules;
（3） Any loss or liability is caused by the bank card that you use, including any loss or liability caused by your use of an unauthenticated bank card, the use of a bank card of someone else, the use of a credit card, freezing of your bank card, report of loss, etc.;
（4） Any loss or liability is caused because the third party, such as the bank, the third-party payment institutions, operate not in accordance with your and/or SaleYee's instruction, because the third party, such as the bank, the third-party payment institutions, causes the capital to arrive untimely or fail to arrive, or because the third party, such as the bank, the third-party payment institutions, restrict the transaction amount or times;
（5） Any loss or liability is caused by the unclear, ambiguous, or incomplete instructions sent by you to SaleYee;
（6） Any loss or liability results from the insufficient balance in your account;
（7） Any other loss or liability is caused by yourself.
11.4 The supplier and SaleYee won't take the responsibility to postpone the delivery due to delay in delivery of the purchase order or the undeliverable package in the following circumstances:
（1） It is caused by the wrong information, unspecific address, etc. provided by you;
（2） The goods are delivered but nobody sign for the receipt, which results in delivery failure or delay;
（3） It is caused by the change of circumstances;
（4） It is caused by force majeure.
12.1 In this Agreement, the term "force majeure" means, including but not limited to, war, terrorism, natural disasters (such as flood, fire, typhoon, earthquake, drought), the act of government, public health emergencies, social abnormal events, (such as riots, strikes, civil or military uprising, rebellions, etc.) or other unexpected, uncontrollable, unavoidable and insurmountable events. If the performance of this Agreement is delayed or unfulfillable due to a force majeure event, neither party shall not be deemed to have breached this Agreement and shall not be held liable for the delay or failure to perform the Agreement, but the affected party shall promptly notify the other party.
12.2 The party affected by the force majeure event shall be notify the other party in writing in 5 working days after the event happens and submit to the other party related documents issued by the government or other evidence and facts used to prove that due to the force majeure, the Agreement can't be performed or the performance will be delayed and shall take corresponding measures to reduce the effects and losses due to the force majeure event. The party declaring the force majeure event shall inform the other party in writing immediately after the end of the force majeure event.
12.3 If the impact of the force majeure event exceeds 60 days, both parties should make a friendly negotiation on whether to terminate this Agreement or not.
13.1 You agree with SaleYee on delivering various notices to you in any one or more of the following ways:
（1） Announcement on SaleYee;
（2） Private message or system message;
（3） E-mail, SMS, letter, etc. to you according to the contact information you've left on SaleYee.
13.2 When you register as a member on SaleYee and receive SaleYee's services, you should provide SaleYee with real and effective contact information (including your e-mail address, phone number, address, etc.). If the contact information is changed, you are obliged to update relevant information for keeping in touch.
13.3 You have the right to obtain commercial information such as advertising, promotional offers and other information of products in which you are interested through the mobile phone number or email address you filled in for the registration. If you are not willing to receive such information, you have the right to unsubscribe through the corresponding function provided by SaleYee.
13.4 Delivery of notice. SaleYee sends notices to you according to the contact information above, in particular, a written notice in the electronic form, including but not limited to SaleYee’s announcement, SMS to the phone number, emails to the e-mail address provided by you, private messages and system messages to your SaleYee account, once they are deemed to be delivered after sent successfully. A written notice given on a paper carrier shall be deemed to have been delivered on the fifth natural day after it is mailed to the provided address.
13.5 For any dispute arising from transaction activities on SaleYee, you agree that SaleYee and judicial authorities (including but not limited to the people's court) may serve the complaint documents and legal documents (including but not limited to litigation documents) to you by modern means of communication such as SMS, e-mail, or via mail. The phone number, email account and other contact information that you specify to receive the legal documents are the phone number and email address that you provided when registering, updating your SaleYee account. The complaint documents and legal documents issued by the judicial authorities and SaleYee to the above contact information shall be deemed to be delivered. The mailing address that you specify is your legal contact address or the valid contact address provided by you.
13.6 You should ensure that the provided contact information is accurate, effective and update in real-time. If the legal documents cannot be sent or not sent in time because the contact information provided by you is inaccurate or you fail to notify the change of contact information in time, you shall take the legal consequences that may arise therefrom.
14.1 The laws of the Hong Kong shall apply to the conclusion, effectiveness, interpretation, amendment, supplement, termination, enforcement and dispute resolution of this Agreement. If there is not a related provision in the laws, please refer to business practices and/or trade practices.
14.2 Disputes arising from your use of SaleYee's services and services related to SaleYee shall be settled by you and SaleYee through negotiation. If no agreement can be reached after negotiation, you hereby fully agree to submit the dispute or argument to the people's court in the jurisdiction where the defendant is located for settlement.
14.3 Any term in this Agreement, which is deemed to be repealed, invalid or unenforceable, is separable and doesn’t affect the validity and enforceability of the remaining terms of this Agreement.
global.saleyee.com (hereinafter "SaleYee" or "we") values the privacy of our customers/visitors and takes every known precaution to safeguard the information we collect from unauthorized use. Thank you very much for believing in our caution and sensitivity in dealing with this matter. The following is a detailed explanation of the privacy policy for SaleYee. If you visit global.saleyee.com (this website), it means you agree to accept this privacy policy.
What information do we collect?
SaleYee believes that it is important for you to know what types of information we collect when you use our site. We employ various methods for collecting information. We accept and save any information that you have provided to us on our website or in any other way. You can choose not to provide some information, but it may make you unable to use many of the special services of the site. The reason why we use the information you provide is to respond to your requirements, to provide you with better service, to improve our website and to communicate with you.
Automatically acquired information: Whenever you communicate with us, we receive and save special information. For example, like many other websites, we use cookies. When you web browser has access to this site, we will get some information.
We use “cookies” that are needed to compile and aggregate non-personally identifiable information about the visitors to our website. Non-personally identifiable information most often consists of things such as your search preferences, the types of products you have bought, how many times you have visited a particular web site, etc. This type of information is usually associated with a particular computer or IP address, but not with a particular person. “Cookies” are pieces of information generated by a Web server and stored in the user’s computer, ready for future access. Each time you access our web site our server finds the relevant cookie on your computer.
Where relevant, we also collect personally identifiable information, which consists of information that is unique to you, such as credit card numbers, bank accounts, social security numbers, home address, email address and so on. This is the type of information that most people consider private and deem the most important to protect from unauthorized access.
Why do we collect this information?
We use this information in order to serve the needs of our customers. We need to know who you are in order to verify your credit card or other payment information you have sent us. We collect several pieces of personal information from you in order to complete this verification process. The non-personal information that we collect from you is used in order to offer you better service and to make your experience with our site more enjoyable. Any information that we may inadvertently collect from you that does not serve one of these reasons stated above is immediately purged from our system.
How do we protect your information?
At the technique level, we use the latest in encryption technology to ensure that any sensitive information that you send to us via the Internet is protected from unauthorized interception. We employ the latest in firewall protection to prevent unauthorized access into our information storage areas. In the organizational structure level of the company, we maintain a rigorous hiring process to screen out potential employees with criminal backgrounds. All employees that we do hire have to sign a confidentiality agreement that forbids them from disclosing any information to which the employee has access, to other individuals or entities. When an employee is terminated or is no longer with the company, we will take measures to prevent employees who do not work in the company from visiting any customer. Once an account has been terminated, measures are taken to permanently remove those users from the system who no longer need access to our system.
Who has access to my information?
Only those employees whom are responsible for handling your account have access to your information. Additionally, employees in our technical department may have access to your information in order to conduct routine checks on the integrity of our system and in order to perform necessary maintenance work. In order to process your credit card we have to consult with an outside credit card processing company. These processing companies are regulated by the banking industry and must meet certain security requirements in order to be in business. The processing companies will have access to your credit card information, billing address, name, and possibly your telephone number. Additionally, judicial requests by a duly authorized court will require us to divulge certain information regarding your account should that situation arise. Finally, should our company ever be bought or sold, your account information would then become the property of the new owner/entity.
Can I correct or remove information from your site?
You always have the option to view your account to make sure the information we have collected from you is correct. You also have the option of removing any information from your account that you wish to keep private. However, please be noted that removing certain information such as your email address, contact information, and the like may greatly hinder our ability to effectively provide the service or products you have requested.
How We Collect, Use, and Share Your Personal Information?
(1) Collect
1. Under normal circumstances, we will not share your personal information with other companies, organizations and individuals, except in the following cases:
① Obtain your explicit consent or authorization in advance;
② It is mandatory in accordance with applicable laws and regulations, legal procedures, mandatory administrative or judicial requirements;
③ Within the scope permitted by laws and regulations, it is necessary to provide it in order to protect global.saleyee.com, you, other users, or the public’s interest, property or safety from damage, such as to prevent fraud and other illegal acts and reduce credit risk as much as possible. However, this does not include personal information to be sold, rented, shared or disclosed in other ways for profit in violation of the commitments made in this privacy policy;
④ Only by sharing your personal information can we realize the core functions of our services or provide the services you need;
⑤ Dealing with disputes between you and others in response to your needs;
⑥ Comply with the content provided in the relevant agreement signed with you (including the e-agreement signed online and the corresponding rules of the SaleYee platform) or other legal documents;
⑦ Use based on academic research;
⑧ Use in accordance with the social public interest in compliance with laws and regulations.
00001. 2.Sharing in the case of your active choice: You purchase goods or services through global.saleyee.com, and you agree that we will share the necessary information related to the transaction to the provision of related goods or services based on your choice in order to fulfill your transaction and after-sales service needs.
00001. 3.Sharing with affiliated companies: Based on your global.saleyee.com account, in order to provide you with products and services, recommend information that may be of interest to you, identify abnormal accounts, and protect the personal and property safety of our affiliated companies, other users or the public from infringement, you understand and agree that your personal information may be shared with our affiliated companies and/or their designated service providers. We will only share necessary personal information and are bound by the purpose stated in this privacy policy. If we share your sensitive personal information or the affiliated company changes the purpose of using and processing personal information, we will ask again for your authorization and consent.
4. Sharing with authorized partners: We may entrust authorized partners to provide you with certain services or perform functions on our behalf. In this case, you agree that we share with authorized partners your order information, account information, equipment information, payment information, location information, etc. The purpose of our sharing of this information is to achieve the core functions of our services. For example, we must share your order information with logistics service providers to arrange delivery; we must share the order information and receipt information in your order with the supplier to instruct them to deliver goods or provide services. We will only share your information for the legal, legitimate, necessary, specific, and clear purposes stated in this privacy policy. Authorized partners can only have access to the information they need to perform their duties and must not use this information for any other purpose. For those involving children's personal information, we do not allow partners to delegate.
Currently, our authorized partners include the following types:
(1) The third-party payment institution;
(2) The third-party risk control company;
(3) The third-party service agency with real-name verification;
(4) Logistics service provider;
(5) Commodity supplier.
5. In order to enable you to use the above services and functions, our website will embed the SDK or other similar applications of authorized partners. We will conduct strict security testing on the application program interface (API) and software development kit (SDK) that authorized partners use to obtain relevant information, and agree on strict data protection measures with authorized partners to make them handle personal information in accordance with our entrusted purpose, service description, this privacy policy and any other relevant confidentiality and security measures.
(2) Transfer
We will not transfer your personal information to any company, organization or individual, except in the following cases:
1. Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;
2. In the event of merger, acquisition or bankruptcy liquidation of the operators of global.saleyee.com, or other situations involving merger, acquisition or bankruptcy liquidation, if the transfer of personal information is involved, we will require the new company or organization that holds your personal information to be bound to this privacy policy, otherwise we will require the company, organization or individual to ask for your authorization and consent again.
(3) Public Disclosure
We will only publicly disclose your personal information under the following cases:
1. With your explicit consent or based on your active choice, we may publicly disclose your personal information;
2. If we determine that you have violated laws and regulations or seriously violated related agreements and rules of global.saleyee.com, to protect the personal and property safety of global.saleyee.com users or the public from infringement, we may be in accordance with laws and regulations, or obtain your consent to disclose your personal information, including related violations and measures that global.saleyee.com has taken against you.
(4) Exceptions for obtaining prior authorization and consent when sharing, transferring, and publicly disclosing personal information
In the following situations, sharing, transferring, and publicly disclosing your personal information does not require your prior authorization and consent:
1. Related to national security and national defense security;
2. Related to public safety, public health, and major public interests;
3. Related to judicial or administrative law enforcement such as criminal investigation, prosecution, trial, and execution of judgments;
4. In order to protect your or other individuals' life, property and other major legal rights and interests, but it is difficult to obtain your consent;
5. Your personal information disclosed to the public on your own;
6. Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.
Can I opt out of having certain information collected?
You have the option of disabling your computer’s ability to accept or transmit cookies. This will prevent us from gathering certain non-personally identifiable information from you. You also have the option of removing yourself from any email distribution list that you may have signed up for.